What’s New

It’s that time again!

RSVP for our annual meeting on June 9th!

Family members of one of our Union Brothers have been affected by a terrible tragedy.  Riddle, Oregon house fire claims the lives of six family members.

Gwendolyn Howell, 4, 7-year-old Haley Maher, 10-year-old Isaiah Young and 13-year-old Nicholas Lowe died after the blaze in Riddle early Wednesday morning.  Their mother Tabitha Annette Howell and her son Andrew Hall-Young, 13 died Thursday at a Portland hospital.  Her husband James Keith Howell, 39, remains in critical condition.

Donations are being accepted at the Credit Union Office at

9955 SE Washington St, Portland or can be mailed to our PO Box 16877 Portland, Or 97292 (Attn:   Howell Assistance Fund).

Donations may also be made by phone by calling the Credit Union at

503-253-8193

 

 

CHANGE OF TERMS NOTICE:

Effective 2-10-2017: A $1.00 fee will be charged for telephone balance inquiries for members that use no CU services other than their savings and/or vacation deposits.  This fee can be avoided by using our automated telephone service at 503-253-8348, our Mobile App (www.getsprig.com) or by enrolling in our online banking (It’s me 247) at www.ibewuwfcu.com.

 

 

 

 New Fraud Prevention Automation Service

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud connected to our DEBIT CARDS.

Here’s how it works:

When potential fraud is detected, you will receive a call from our fraud center:

If no answer:

This is the Fraud Center calling for <CONTACT NAME 1> or <CONTACT NAME2 >. We need to verify recent activity on your card ending in <1234>. Your card may have a temporary restriction in place. It is important that you call us back at your earliest convenience, toll free at 1-800-808-6392 to verify this activity. You may call us back 24 hours a day, 7 days a week.

If pick up detected:

This is the Fraud Center calling on behalf of IBEW calling for <CONTACT NAME 1> or <CONTACT NAME 2> if present>. Press 1 to continue in English. Pare continuar en Espanol oprima dos.

We need to inform you of a possible security concern on your card ending in <1234>. If this is <CONTACT NAME1> press 1, if this is <CONTACT NAME2> press 2. If not, please press 5. If we have reached this number in error, please press 9.  YOU WILL THEN BE PROMPTED THROUGH RIGHT PARTY AUTHENTICATION AND TRANSACTION VERIFICATION.

If they are unable to reach you by phone, you may also receive a Text Alert or an automatic email notification from IBEW & United Workers FCU, with the option to reply with “fraud” or “no fraud.”

 

If you need to report your card lost/stolen, please call:

Debit Card Lost/Stolen: 1-800-682-6075

Credit Card Lost/Stolen: 1-800-528-2273