Our Fraud Alert Detection Service
Due to increasing fraud on ATMs, we encourage you to only use a CO-OP ATM.
In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud connected to our credit cards. Suspicious activity may cause your card to be blocked to protect your account. From time to time, you may be contacted via automated call or SMS text message to confirm your card activity. These communications will NEVER ask for PIN data, full card number or full social security number data. Click here to find a CO-OP ATM near you.
The Fraud Detection Service is monitoring your accounts for potential fraud 24 hours a day/seven days a week. To avoid a false alert, please notify the credit union one week in advance to your departure. This is not to inconvenience our members, but our extreme efforts to protect our members.
If you need to report your card lost/stolen, please call:
Debit Card Lost/Stolen: 1-800-682-6075
Credit Card Lost/Stolen: 1-800-528-2273
Branch Location & Hours
9955 SE Washington St #100, Portland, OR 97216
Mon – Thurs 10:00 am – 5:30 pm
Fridays 10:00 am – 6:00 pm
Drive Up Hours
Mon – Thurs 9:00 am – 5:30 pm
Fridays 9:00 am – 6:00 pm
If you are using a screen reader or other auxiliary aid and are having problems using this website please call 503-253-8193 for assistance. All products and services available on this website are available at IBEW and United Workers FCU’s branch location.
It’s Me 247 is our electronic Home Banking solution. Please sign up for E-statements, E-notices, and E-alerts. If you have any issues, please contact our member services team at 503.253.8193.
Our relationship with Credit Union Direct Lending (CUDL) allows you the ease of completing our paperwork while you’re at the dealership. Drive home a new car today!!
Internet Banking: Our Internet Banking is available to members at no cost, just click the link in the upper right-hand corner of this or any page.
On-Line Bill Payment Service: Our On-Line Bill Payment Services are available if you have your checking account with us. The link in the upper right-hand corner of this or any page will lead you through registration and set-up. Please contact Member Services if you have questions.
Automated Clearing House (ACH): ACH refers to a nationwide standard that financial institutions use to transfer funds and information electronically between financial institutions. ACH is often used for payroll deduction deposits.
ACH Origination: ACH origination is similar to ACH above only it is initiated by the member directly with the financial institution. ACH origination enables members to make deposits and withdrawals from their account with the Credit Union or at another financial institution. Members can choose to have transfers done monthly, biweekly, or weekly without the burden of remembering to write and mail off a check. Members also have the option of initiating a one-time transfer if needed.
Payroll Deduction: Payroll deduction is set up under an agreement with an employer and the Credit Union. Currently, there are many companies offering this service to their employees. Payroll deduction allows an employee to specify a deduction amount each pay period that the employer then sends to the Credit Union. Payroll deduction remains in effect until changed by the employee or when employment ceases.
Net Check: Similar to payroll deduction, net check instructs the employer to deposit the employees’ entire paycheck to their savings or checking account automatically.
Direct Deposit: Direct deposit allows a member to have a government check deposited directly into their savings or checking account. Direct deposit is a valuable, time-saving service for many retirees. Direct deposit includes but is not limited to Social Security benefits, Veterans Affairs payments, pension payments and any branch of the U.S. Armed Forces.
Electronic Funds Transfer (EFT): EFT is a term used whenever money is transferred electronically. So whether it’s our Liberty Line 24-hour Telephone Teller, an ATM, bank wire transfer or ACH payroll deduction, EFT is an umbrella term used for electronic movement of money. Below are listed current EFT services offered by IBEW & United Workers FCU.