Contact Us

We’re Here to Help

We want to make it easy for you to contact us.  How would you like to connect?

  • Make a Payment using your debit/credit card or routing and account number via LoanPay Xpress here, in the App
  • Contact Member Service Department email service@ibewuwfcu.com or  
    503-253-8193 option 1
  • Contact Loan Department email loans@ibewuwfcu.com or 503-253-8193 option 3
  • Contact Collections Department email collections@ibewuwfcu.com  or 503-262-5339 or 503-253-8193 option 4
  • Access Liberty Line call 503-253-8348 or 800-599-2344

Phone/Fax Support

503-253-8193 or 800-356-6507

Give us a call Monday – Thursday 9 am – 5:30 pm and Friday 9 am – 6 pm

Fax #s

General: 503-253-0383
Loan: 503-253-4773
Accounting: 503-262-5326
Contact Center: 503-256-5324

Secure Message

Log into Online Banking or Mobile App and send us a message under Contact Us

In Person

9955 SE Washington St.                
Portland OR 97216                          
Monday – Thursday 10 am – 5:30 pm and Friday 10 am – 6 pm

Our Drive Up is open Monday – Thursday 9 am – 5:30 pm and Friday 9 am – 6 pm
Shared Branch members allowed only through the drive-up.

Mailing Address

IBEW & United Workers FCU
PO Box 16877
Portland OR 97292

Online Banking (It's Me 247) and Telephone Teller may experience interruption 8/18/2025 from 9:00 PM to 8/19/2025 at 5:00 AM PST due to network maintenance. We apologize for any inconvenience.