Contact Us

We’re Here to Help

We want to make it easy for you to contact us.  How would you like to connect?

  • Make a Payment using your debit card or routing and account number via SWIVEL Pay here, in the App
  • Contact Member Service Department email service@ibewuwfcu.com or  
    503-253-8193 option 1
  • Contact Loan Department email loans@ibewuwfcu.com or 503-253-8193 option 3
  • Contact Collections Department email collections@ibewuwfcu.com  or 503-262-5339 or 503-253-8193 option 4
  • Access Liberty Line call 503-253-8193 option 5 or call 1-855-857-9093

Phone/Fax Support

503-253-8193 or 800-356-6507

Give us a call Monday – Thursday 9 am – 5:30 pm and Friday 9 am – 6 pm

Fax #s

General: 503-253-0383
Loan: 503-253-4773
Accounting: 503-262-5326
Contact Center: 503-256-5324

Secure Message

Log into Online Banking or Mobile App and send us a message under Contact Us

In Person

9955 SE Washington St.                
Portland OR 97216                          
Monday – Thursday 10 am – 5:30 pm and Friday 10 am – 6 pm

Our Drive Up is open Monday – Thursday 9 am – 5:30 pm and Friday 9 am – 6 pm
Shared Branch members allowed only through the drive-up.

Mailing Address

IBEW & United Workers FCU
PO Box 16877
Portland OR 97292

Access to Bill Pay and Shared Branching is temporarily unavailable while we transition to our new system. Bill Pay and Shared Branching will be available again on October 2. We appreciate your patience as we make this transition.