Contact Us

There are multiple ways to communicate your needs with IBEW & United Workers FCU, in person, over the phone, online banking or Mobile App

*Please use our secure messaging system in our Online Banking under CONTACT US as opposed to direct email as most email systems are not secure.

Mailing Address

IBEW & United Workers FCU
PO Box 16877
9955 SE Washington St
Portland, OR 97292

Branch Phone Numbers:

Phone: 503-253-8193    or    1-800-356-6507


Specific Department Extension *Email *Fax #
Member Services     x300 503-253-0383
Relationship Dept & Loans

x340 503-253-4773
Accounting Dept & Payroll

x341 503-262-5326

X315 503-262-5326

*Please note that when you’re sending us an email/fax, do not include personal information such as your account number or social security number.

Lost or stolen Visa Credit Cards or Debit Cards:

Visa Cards Call  1-800-528-2273

Debit Cards Call 1-800-682-6075

You can temporarily block all plastic cards through the IBEW  & United Workers FCU mobile app, under More and Manage Your Cards. 

24 Hour Telephone Teller “CU Talk”

Access to balances, making transfers, and transaction inquiries.

1-800-599-2344   or   503-253-8348

All you need is your Membership Number and a PIN.

To set your PIN or if you have forgotten it, you may call Member Services to get set up.

It’s Me 247 Online Banking

Click on the link and then call 503-253-8193 x300   for assistance.

Internet Bill Pay

Click on the link and then call   1-503-253-8193   or   1-800-356-6507   for assistance.

Branch Location & Hours: – Currently closed due to COVID-19

See Map:

9955 SE Washington St. Portland, OR 97216

Drive Up: – Open 

Monday through Thursday  9:00 a.m. – 5:30 p.m.

Fridays  9:00 a.m. – 6:00 p.m.

Issues with our Website

Have a question about the website or notice an error?

Send an email to, and we’ll address your concern as quickly as possible.

Give general feedback HERE.

Shared Branching Locator HERE