Contact Us

There are multiple ways to communicate your needs with IBEW & United Workers Federal Credit Union, in person, over the phone, or through the internet.

*Please use our secure messaging system in our Online Banking facility as opposed to direct email as most email systems are not secure.

Mailing Address

IBEW & United Workers FCU
PO Box 16877
9955 SE Washington St
Portland, OR 97292

Branch Phone Numbers:

Phone: 503-253-8193    or    1-800-356-6507

Fax503-253-4773

Specific Department Extension *Email *Fax #
Member Services     x300 service@ibewuwfcu.com 503-253-0383
Relationship Dept & Loans

x340

loans@ibewuwfcu.com 503-253-4773
Accounting Dept & Payroll

x341

accounting@ibewuwfcu.com 503-262-5326
Collections

X315

collections@ibewuwfcu.com 503-262-5326

*Please note that when you’re sending us an email/fax, do not include personal information such as your account number or social security number.

Lost or stolen Visa Credit Cards or Debit Cards:

Visa Cards Call  1-800-528-2273

Debit Cards Call 1-800-682-6075

You can temporarily block all plastic cards through the IBEW  & United Workers FCU mobile app, under More and Manage Your Cards. 

24 Hour Telephone Teller “CU Talk”

Access to balances, making transfers, and transaction inquiries.

1-800-599-2344   or   503-253-8348

All you need is your Membership Number and a PIN.

To set your PIN or if you have forgotten it, you may call Member Services to get set up.

It’s Me 247 Online Banking

Click on the link and then call 503-253-8193 x300   for assistance.

Internet Bill Pay

Click on the link and then call   1-503-253-8193   or   1-800-356-6507   for assistance.

Branch Location & Hours:

See Map:

9955 SE Washington St. Portland, OR 97216

Monday through Thursday  10:00 a.m. – 5:30 p.m.

Fridays  10:00 a.m. – 6:00 p.m.

Drive Up:

Monday through Thursday  9:00 a.m. – 5:30 p.m.

Fridays  10:00 a.m. – 6:00 p.m.

Issues with our Website

Have a question about the website or notice an error?

Send an email to kaseyr@ibewuwfcu.com, and we’ll address your concern as quickly as possible.

Give general feedback HERE.

Shared Branching Locator HERE